If you are looking to build your facilitation expertise and expand your toolkit, then this is the session for you! Lisa will share a methodology for designing, delivering, and reinforcing top-notch programs. She will review a number of interactive and insightful exercises that get to the core of issues, quickly change perception, and truly make a difference for clients. In addition to powerful exercises, you will also receive other useful tools to increase the effectiveness of your programs. Some examples of the tools you will receive include: client intake forms, group graphs, DISC name tents, agendas, DISC communication cards, evaluations.